{"id":454,"date":"2026-01-09T00:56:14","date_gmt":"2026-01-08T15:56:14","guid":{"rendered":"https:\/\/ishigaki-pipi.com\/pipicms\/?page_id=454"},"modified":"2026-01-10T11:40:34","modified_gmt":"2026-01-10T02:40:34","slug":"faq_flow","status":"publish","type":"page","link":"https:\/\/ishigaki-pipi.com\/en\/faq_flow","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"<p>What to bring? How do I pay? What to wear?<br \/>\nWe know that you have many things to worry about when making a reservation.<br \/>\nHere is a summary of the most frequently asked questions we receive from our customers.<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_65 counter-hierarchy ez-toc-counter ez-toc-light-blue ez-toc-container-direction\">\n<p class=\"ez-toc-title\">Table of Contents<\/p>\n<label for=\"ez-toc-cssicon-toggle-item-69e457278ec55\" class=\"ez-toc-cssicon-toggle-label\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #6d6d6d;color:#6d6d6d\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #6d6d6d;color:#6d6d6d\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewbox=\"0 0 24 24\" version=\"1.2\" baseprofile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/label><input type=\"checkbox\"  id=\"ez-toc-cssicon-toggle-item-69e457278ec55\"  aria-label=\"Toggle\" \/><nav><ul class='ez-toc-list ez-toc-list-level-1' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/ishigaki-pipi.com\/en\/faq_flow\/#%EF%BD%9E%E3%82%A2%E3%82%AF%E3%82%BB%E3%82%B9%E3%83%BB%E9%80%81%E8%BF%8E%E3%81%AB%E3%81%A4%E3%81%84%E3%81%A6%EF%BD%9E\" title=\"~About access and transportation\">~About access and transportation<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/ishigaki-pipi.com\/en\/faq_flow\/#%EF%BD%9E%E3%83%84%E3%82%A2%E3%83%BC%E5%86%85%E5%AE%B9%E3%81%AB%E3%81%A4%E3%81%84%E3%81%A6%EF%BD%9E\" title=\"~ About the contents of the tour~.\">~ About the contents of the tour~.<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/ishigaki-pipi.com\/en\/faq_flow\/#%EF%BD%9E%E3%81%94%E4%BA%88%E7%B4%84%E3%83%BB%E3%81%94%E5%8F%82%E5%8A%A0%E3%81%AB%E9%96%A2%E3%81%97%E3%81%A6%EF%BD%9E\" title=\"\uff5eFor reservations and participation in the event\">\uff5eFor reservations and participation in the event<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/ishigaki-pipi.com\/en\/faq_flow\/#%EF%BD%9E%E5%A4%A9%E5%80%99%E3%81%AB%E9%96%A2%E3%81%97%E3%81%A6%EF%BD%9E\" title=\"~ Regarding the weather~.\">~ Regarding the weather~.<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/ishigaki-pipi.com\/en\/faq_flow\/#%EF%BD%9E%E6%8C%81%E3%81%A1%E7%89%A9%E3%81%AB%E9%96%A2%E3%81%97%E3%81%A6%EF%BD%9E\" title=\"~ Regarding personal belongings~.\">~ Regarding personal belongings~.<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/ishigaki-pipi.com\/en\/faq_flow\/#%EF%BD%9E%E3%81%8A%E6%94%AF%E6%89%95%E3%81%84%E3%81%AB%E9%96%A2%E3%81%97%E3%81%A6%EF%BD%9E\" title=\"~ Regarding payment\">~ Regarding payment<\/a><\/li><\/ul><\/nav><\/div>\n<h2 style=\"text-align: center;\"><span class=\"ez-toc-section\" id=\"%EF%BD%9E%E3%82%A2%E3%82%AF%E3%82%BB%E3%82%B9%E3%83%BB%E9%80%81%E8%BF%8E%E3%81%AB%E3%81%A4%E3%81%84%E3%81%A6%EF%BD%9E\"><\/span><span style=\"color: #ffffff;\"><strong><span style=\"font-size: 18pt;\">~About access and transportation<\/span><\/strong><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<div class=\"su-spoiler su-spoiler-style-fancy su-spoiler-icon-plus su-spoiler-closed\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-spoiler-title\" tabindex=\"0\" role=\"button\"><span class=\"su-spoiler-icon\"><\/span>Q. To what extent can you provide transportation?<\/div><div class=\"su-spoiler-content su-u-clearfix su-u-trim\">\n<p><span style=\"background-color: #ffffff;\"><span style=\"font-size: 12pt; background-color: #ffffff;\">A. <strong>Free pick-up and drop-off service is available in the southern part of Ishigaki Island (Fusaki Resort - ANA Intercontinental Resort).<\/strong>If you are coming from other areas, please contact us or use a rental car or local bus.<strong>Ishigaki Port Terminal<\/strong>Please gather at the \"Gathering Point\" at the following address. If you have a rental car<strong>local assembly<\/strong>Please feel free to contact us for more information.<\/span><\/span><\/p>\n<\/div><\/div>\n<div class=\"su-spoiler su-spoiler-style-fancy su-spoiler-icon-plus-square-1 su-spoiler-closed\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-spoiler-title\" tabindex=\"0\" role=\"button\"><span class=\"su-spoiler-icon\"><\/span>Q. Can I get on the pick-up car while wet?<\/div><div class=\"su-spoiler-content su-u-clearfix su-u-trim\">\n<p><span style=\"background-color: #ffffff;\"><span style=\"font-size: 12pt; background-color: #ffffff;\">A. <strong>Yes.<\/strong>Even if you are wet inside the pick-up truck.<strong>entraining<\/strong>The specifications are as follows.<\/span><\/span><\/p>\n<\/div><\/div>\n<div class=\"su-spoiler su-spoiler-style-fancy su-spoiler-icon-plus-square-1 su-spoiler-closed\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-spoiler-title\" tabindex=\"0\" role=\"button\"><span class=\"su-spoiler-icon\"><\/span>Q. Where and when is the meeting place and time?<\/div><div class=\"su-spoiler-content su-u-clearfix su-u-trim\">\n<p>A. Customer's<strong><span style=\"background: linear-gradient(rgba(255, 255, 102, 0) 60%, #ffff66 60%); font-size: 20 px;\">Depends on the tour you are taking and where you are staying.<\/span><\/strong>The day before the tour, the store will call you to inform you of the meeting time and place. Please note that we will not be able to give you a confirmed meeting place and time until the day before the tour.<\/p>\n<\/div><\/div>\n<div class=\"su-spoiler su-spoiler-style-fancy su-spoiler-icon-plus-square-1 su-spoiler-closed\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-spoiler-title\" tabindex=\"0\" role=\"button\"><span class=\"su-spoiler-icon\"><\/span>Q. Is it possible to participate in a day trip from Hatoma Island, Hateruma Island, Kuroshima, Kohama Island, and Taketomi Island?<\/div><div class=\"su-spoiler-content su-u-clearfix su-u-trim\">\n<p>A. Depends on the ferry service.<strong><span style=\"background: linear-gradient(rgba(255, 255, 102, 0) 60%, #ffff66 60%); font-size: 20 px;\">Please note that we may not be able to guide you.<\/span><\/strong><br \/>\nIf you are planning to join us from remote islands other than Ishigaki Island, please contact us on LINE\u30fb\u30fb\u30fb\u30fb\u30fb\u30fb.<strong>phone<\/strong>or<strong>mail (usu. in phrases like \"e-mail\", \"text message\", etc.)<\/strong>Please contact the store at<\/p>\n<p><strong>Ishigaki Island ADVENTURE PiPi tours generally meet at Ishigaki Island. Please come to Ishigaki Island if you are from remote islands other than Ishigaki Island.<\/strong><\/p>\n<\/div><\/div>\n<p>&nbsp;<\/p>\n<h2 style=\"text-align: center;\"><span class=\"ez-toc-section\" id=\"%EF%BD%9E%E3%83%84%E3%82%A2%E3%83%BC%E5%86%85%E5%AE%B9%E3%81%AB%E3%81%A4%E3%81%84%E3%81%A6%EF%BD%9E\"><\/span><span style=\"color: #ffffff;\">~ About the contents of the tour~.<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<div class=\"su-spoiler su-spoiler-style-fancy su-spoiler-icon-plus-square-1 su-spoiler-closed\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-spoiler-title\" tabindex=\"0\" role=\"button\"><span class=\"su-spoiler-icon\"><\/span>Q. Can I enjoy it for the first time?<\/div><div class=\"su-spoiler-content su-u-clearfix su-u-trim\">\n<p><span style=\"font-size: 12pt;\">A. <strong>Of course you can enjoy it.<\/strong>Customer<strong><span style=\"background: linear-gradient(rgba(255, 255, 102, 0) 60%, #ffff66 60%); font-size: 20 px;\">More than 95% of the participants are beginners.<\/span><\/strong><\/span><\/p>\n<\/div><\/div>\n<div class=\"su-spoiler su-spoiler-style-fancy su-spoiler-icon-plus-square-1 su-spoiler-closed\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-spoiler-title\" tabindex=\"0\" role=\"button\"><span class=\"su-spoiler-icon\"><\/span>Q. Is it safe and enjoyable?<\/div><div class=\"su-spoiler-content su-u-clearfix su-u-trim\">\n<p><span style=\"font-size: 12pt;\">A. At PiPi<strong><span style=\"background: linear-gradient(rgba(255, 255, 102, 0) 60%, #ffff66 60%); font-size: 16 px;\">Thorough tour delivery for safe and secure enjoyment<\/span><\/strong>The Company has been working on this project for the past three years.<br \/>\n<strong>Regular safety training<\/strong>in addition<strong>Installation of AEDs at each field<\/strong>We offer tours that never overstep their bounds, such as<b><br \/>\nFrom the prefecture.<span style=\"text-decoration: underline;\"><span style=\"color: #0000ff; text-decoration: underline;\">Excellent Safety Measures Marine Recreation Provider<\/span><\/span>Please be assured that we are accredited by the<\/b><\/span><\/p>\n<\/div><\/div>\n<div class=\"su-spoiler su-spoiler-style-fancy su-spoiler-icon-plus-square-1 su-spoiler-closed\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-spoiler-title\" tabindex=\"0\" role=\"button\"><span class=\"su-spoiler-icon\"><\/span>Q. What should I wear? Will my clothes get wet on the tour?<\/div><div class=\"su-spoiler-content su-u-clearfix su-u-trim\">\n<p><span style=\"font-size: 12pt;\">A.<strong> Clothes get wet on most tours.<\/strong>There is no particular specification,<strong><span style=\"background: linear-gradient(rgba(255, 255, 102, 0) 60%, #ffff66 60%); font-size: 20 px;\">clothes that can get wet<\/span>(swimsuits, rash guards, sportswear, etc.) are recommended.<\/strong><\/span><\/p>\n<\/div><\/div>\n<div class=\"su-spoiler su-spoiler-style-fancy su-spoiler-icon-plus-square-1 su-spoiler-closed\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-spoiler-title\" tabindex=\"0\" role=\"button\"><span class=\"su-spoiler-icon\"><\/span>Q. Can I snorkel during the winter season (December to February) on Ishigaki Island? Isn't it cold?<\/div><div class=\"su-spoiler-content su-u-clearfix su-u-trim\">\n<p><span style=\"background-color: #ffffff;\"><span style=\"font-size: 12pt; background-color: #ffffff;\">A. Ishigaki Island is relatively mild in winter compared to other parts of Japan,<strong>Snorkeling is allowed.<\/strong>Also, during the winter season<strong><span style=\"background: linear-gradient(rgba(255, 255, 102, 0) 60%, #ffff66 60%); font-size: 20 px;\">Wetsuits are available for free rental.<\/span><\/strong>With a wetsuit, snorkeling can be enjoyed even in the winter sea.<\/span><\/span><\/p>\n<\/div><\/div>\n<div class=\"su-spoiler su-spoiler-style-fancy su-spoiler-icon-plus-square-1 su-spoiler-closed\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-spoiler-title\" tabindex=\"0\" role=\"button\"><span class=\"su-spoiler-icon\"><\/span>Q. Is there a changing room or place to shower on-site?<\/div><div class=\"su-spoiler-content su-u-clearfix su-u-trim\">\n<p><span style=\"background-color: #ffffff;\"><span style=\"font-size: 12pt; background-color: #ffffff;\">A. Because of the wilderness field,<strong>Changing rooms and showers are not available on site.<\/strong>Please change into clothes that you do not mind getting wet before participating in the tour. For those who have participated in the Phi Phi tour,<strong><span style=\"background: linear-gradient(rgba(255, 255, 102, 0) 60%, #ffff66 60%); font-size: 20 px;\"><a href=\"https:\/\/peraichi.com\/landing_pages\/view\/ishigakijimashowerstation\/\"><span style=\"text-decoration: underline; color: #3366ff;\">Ishigaki Island Shower Station<\/span><\/a>are available free of charge (amenities not included).<\/span><\/strong><\/span><\/span><\/p>\n<p><strong><span style=\"background-color: #ffffff;\"><span style=\"font-size: 12pt; background-color: #ffffff;\">*Except for some tours<\/span><\/span><\/strong><\/p>\n<\/div><\/div>\n<div class=\"su-spoiler su-spoiler-style-fancy su-spoiler-icon-plus-square-1 su-spoiler-closed\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-spoiler-title\" tabindex=\"0\" role=\"button\"><span class=\"su-spoiler-icon\"><\/span>Q. Is there a restroom on site?<\/div><div class=\"su-spoiler-content su-u-clearfix su-u-trim\">\n<p><span style=\"background-color: #ffffff;\"><span style=\"font-size: 12pt; background-color: #ffffff;\">A. <span style=\"font-size: 12pt;\">\u00a0Basically, we will be doing this in a wilderness field,<strong>There are no restrooms nearby.<\/strong><strong><span style=\"background: linear-gradient(rgba(255, 255, 102, 0) 60%, #ffff66 60%); font-size: 20 px;\">Please make sure you have paid in advance.<\/span><\/strong><\/span><\/span><\/span><\/p>\n<\/div><\/div>\n<div class=\"su-spoiler su-spoiler-style-fancy su-spoiler-icon-plus-square-1 su-spoiler-closed\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-spoiler-title\" tabindex=\"0\" role=\"button\"><span class=\"su-spoiler-icon\"><\/span>Q. Is there a place to leave my luggage?<\/div><div class=\"su-spoiler-content su-u-clearfix su-u-trim\">\n<p><span style=\"background-color: #ffffff;\"><span style=\"font-size: 12pt; background-color: #ffffff;\">A. <strong>Not too big<\/strong>If you are a \"yes\" or \"no\" visitor, we will keep your baggage in the pick-up car and lock it during the tour.<\/span><\/span><\/p>\n<\/div><\/div>\n<div class=\"su-spoiler su-spoiler-style-fancy su-spoiler-icon-plus-square-1 su-spoiler-closed\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-spoiler-title\" tabindex=\"0\" role=\"button\"><span class=\"su-spoiler-icon\"><\/span>Q. Can I bring my cell phone?<\/div><div class=\"su-spoiler-content su-u-clearfix su-u-trim\">\n<p><span style=\"font-size: 12pt;\">A. It is possible,<strong><span style=\"background: linear-gradient(rgba(255, 255, 102, 0) 60%, #ffff66 60%); font-size: 20 px;\">Bringing cell phones and other personal items into the field is at your own risk.<\/span><\/strong>We are not responsible for any breakdown or loss of personal belongings during the tour.<\/span><\/p>\n<\/div><\/div>\n<div class=\"su-spoiler su-spoiler-style-fancy su-spoiler-icon-plus-square-1 su-spoiler-closed\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-spoiler-title\" tabindex=\"0\" role=\"button\"><span class=\"su-spoiler-icon\"><\/span>Q. Can I see the sunset\/sunrise\/stars?<\/div><div class=\"su-spoiler-content su-u-clearfix su-u-trim\">\n<p><span style=\"font-size: 12pt;\">A. We are dealing with nature.<strong><span style=\"background: linear-gradient(rgba(255, 255, 102, 0) 60%, #ffff66 60%); font-size: 20 px;\">We cannot promise \"never.\"<\/span><\/strong>The weather on remote islands is changeable, and no matter how cloudy it is, there is no chance of seeing it.<\/span><\/p>\n<p><strong><span style=\"font-size: 12pt;\">Tours are generally held even if it rains or is overcast.<\/span><\/strong><\/p>\n<\/div><\/div>\n<div class=\"su-spoiler su-spoiler-style-fancy su-spoiler-icon-plus-square-1 su-spoiler-closed\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-spoiler-title\" tabindex=\"0\" role=\"button\"><span class=\"su-spoiler-icon\"><\/span>Q. Where do you eat lunch?<\/div><div class=\"su-spoiler-content su-u-clearfix su-u-trim\">\n<p><span style=\"background-color: #ffffff;\"><span style=\"font-size: 12pt; background-color: #ffffff;\">A. <strong>There are several restaurants near the rest area.<\/strong>Please eat at your favorite restaurant. In addition,<span style=\"color: #000000;\">The Yaeyama Islands are a hot and humid subtropical region. Since the opening of our restaurant,<\/span><strong><span style=\"color: #000000;\"><span style=\"background: linear-gradient(rgba(255, 255, 102, 0) 60%, #ffff66 60%); font-size: 20 px;\">Lunch is not provided for food hygiene reasons.<\/span><\/span><\/strong><\/span><\/span><\/p>\n<p><strong><span style=\"background-color: #ffffff; color: #000000;\"><span style=\"font-size: 12pt; background-color: #ffffff;\">Please be aware that there have been many cases of food poisoning caused by poor food storage and management at activity stores that disregard food sanitation laws.<\/span><\/span><\/strong><\/p>\n<\/div><\/div>\n<div class=\"su-spoiler su-spoiler-style-fancy su-spoiler-icon-plus-square-1 su-spoiler-closed\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-spoiler-title\" tabindex=\"0\" role=\"button\"><span class=\"su-spoiler-icon\"><\/span>Q.Do you have any photos from the tour?<\/div><div class=\"su-spoiler-content su-u-clearfix su-u-trim\">\n<p>A. During the tour, the guide will take your pictures with a waterproof camera,<strong><span style=\"background: linear-gradient(rgba(255, 255, 102, 0) 60%, #ffff66 60%); font-size: 20 px;\">We will present the data to you free of charge.<\/span><\/strong>There is no need to bring your own precious camera to the water!<\/p>\n<\/div><\/div>\n<div class=\"su-spoiler su-spoiler-style-fancy su-spoiler-icon-plus-square-1 su-spoiler-closed\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-spoiler-title\" tabindex=\"0\" role=\"button\"><span class=\"su-spoiler-icon\"><\/span>Q. How can I get photo data?<\/div><div class=\"su-spoiler-content su-u-clearfix su-u-trim\">\n<p>A. <strong>The photo data is basically presented to the customer using a smart phone.<\/strong>If you have the LINE messaging application or can use the AirDrop function of the iPhone series, you can send the photo data without any problem. If you wish to send the data via e-mail, please contact us,<strong><span style=\"background: linear-gradient(rgba(255, 255, 102, 0) 60%, #ffff66 60%); font-size: 20 px;\">Please consult us about capacity issues.<\/span><\/strong>Please note that we do not offer developing and mailing services.<\/p>\n<\/div><\/div>\n<div class=\"su-spoiler su-spoiler-style-fancy su-spoiler-icon-plus-square-1 su-spoiler-closed\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-spoiler-title\" tabindex=\"0\" role=\"button\"><span class=\"su-spoiler-icon\"><\/span>Q. What time does the tour end?<\/div><div class=\"su-spoiler-content su-u-clearfix su-u-trim\">\n<p><span style=\"background-color: #ffffff;\"><span style=\"font-size: 12pt; background-color: #ffffff;\">A. Please refer to the reference schedule for each tour.<\/span><\/span><\/p>\n<\/div><\/div>\n<div class=\"su-spoiler su-spoiler-style-fancy su-spoiler-icon-plus-square-1 su-spoiler-closed\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-spoiler-title\" tabindex=\"0\" role=\"button\"><span class=\"su-spoiler-icon\"><\/span>Q. Is SUP difficult?<\/div><div class=\"su-spoiler-content su-u-clearfix su-u-trim\">\n<p><span style=\"font-size: 12pt;\">A. PiPi's SUP boards are<strong><span style=\"background: linear-gradient(rgba(255, 255, 102, 0) 60%, #ffff66 60%); font-size: 20 px;\">Something even beginners can enjoy.<\/span><\/strong><\/span>This is not a problem as we have adopted the<\/p>\n<\/div><\/div>\n<div class=\"su-spoiler su-spoiler-style-fancy su-spoiler-icon-plus-square-1 su-spoiler-closed\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-spoiler-title\" tabindex=\"0\" role=\"button\"><span class=\"su-spoiler-icon\"><\/span>Q. Is it okay if I can't swim?<\/div><div class=\"su-spoiler-content su-u-clearfix su-u-trim\">\n<p><span style=\"font-size: 12pt;\">A. <strong>Please be assured that you will be required to wear a life jacket during the waterfront tour.<\/strong>Guides will assist you in snorkeling. Please feel free to join us.<\/span><\/p>\n<\/div><\/div>\n<div class=\"su-spoiler su-spoiler-style-fancy su-spoiler-icon-plus-square-1 su-spoiler-closed\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-spoiler-title\" tabindex=\"0\" role=\"button\"><span class=\"su-spoiler-icon\"><\/span>Q. I am not confident in my ability to exercise.<\/div><div class=\"su-spoiler-content su-u-clearfix su-u-trim\">\n<p><span style=\"font-size: 12pt;\">A. Most of PiPi's tours are<strong><span style=\"background: linear-gradient(rgba(255, 255, 102, 0) 60%, #ffff66 60%); font-size: 20 px;\">Even those who are not confident in their ability to exercise can enjoy this plan!<\/span><\/strong><\/span>Even if you are not usually good at exercising,<strong>You can enjoy the great nature of Ishigaki Island!<\/strong><\/p>\n<\/div><\/div>\n<p>&nbsp;<\/p>\n<h2 style=\"text-align: center;\"><span class=\"ez-toc-section\" id=\"%EF%BD%9E%E3%81%94%E4%BA%88%E7%B4%84%E3%83%BB%E3%81%94%E5%8F%82%E5%8A%A0%E3%81%AB%E9%96%A2%E3%81%97%E3%81%A6%EF%BD%9E\"><\/span><span style=\"color: #ffffff;\"><strong><span style=\"font-size: 18pt;\">\uff5eFor reservations and participation in the event<\/span><\/strong><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<div class=\"su-spoiler su-spoiler-style-fancy su-spoiler-icon-plus-square-1 su-spoiler-closed\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-spoiler-title\" tabindex=\"0\" role=\"button\"><span class=\"su-spoiler-icon\"><\/span>Q. Are you sure you are making the reservation?<\/div><div class=\"su-spoiler-content su-u-clearfix su-u-trim\">\n<p><span style=\"font-size: 12pt;\">A. From our store or the site where you made your reservation<strong><span style=\"background: linear-gradient(rgba(255, 255, 102, 0) 60%, #ffff66 60%); font-size: 20 px;\">Your reservation is complete when you receive the reservation confirmation email.<\/span><\/strong><\/span>Please be assured that we will contact you by phone on the day before the tour to inform you of the meeting place and time. We will also contact all customers by phone the day before the tour to inform them of the meeting place and time. Please note that we will not be able to give you a confirmed meeting place and time until the day before the tour.<\/p>\n<p style=\"text-align: center;\"><strong>If you want to check if you are able to make a reservation, click here\u2193.<\/strong><\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/mikata.in\/ishigaki-pipi\/subscribers\/confirm\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-19211\" src=\"https:\/\/ishigaki-pipi.com\/pipicms\/wp-content\/uploads\/2021\/04\/\u4e88\u7d04\u78ba\u8a8d\u30da\u30fc\u30b8\u30d0\u30ca\u30fc-1-320x54.png\" alt=\"\u4e88\u7d04\u78ba\u8a8d\u30da\u30fc\u30b8\u30d0\u30ca\u30fc\" width=\"280\" height=\"47\" srcset=\"https:\/\/ishigaki-pipi.com\/pipicms\/wp-content\/uploads\/2021\/04\/\u4e88\u7d04\u78ba\u8a8d\u30da\u30fc\u30b8\u30d0\u30ca\u30fc-1-320x54.png 320w, https:\/\/ishigaki-pipi.com\/pipicms\/wp-content\/uploads\/2021\/04\/\u4e88\u7d04\u78ba\u8a8d\u30da\u30fc\u30b8\u30d0\u30ca\u30fc-1.png 589w\" sizes=\"(max-width: 280px) 100vw, 280px\" \/><\/a><\/p>\n<\/div><\/div>\n<div class=\"su-spoiler su-spoiler-style-fancy su-spoiler-icon-plus-square-1 su-spoiler-closed\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-spoiler-title\" tabindex=\"0\" role=\"button\"><span class=\"su-spoiler-icon\"><\/span>Q. Can I participate alone?<\/div><div class=\"su-spoiler-content su-u-clearfix su-u-trim\">\n<p><span style=\"font-size: 12pt;\">A. <strong>You are most welcome.<\/strong>however<strong><span style=\"background: linear-gradient(rgba(255, 255, 102, 0) 60%, #ffff66 60%); font-size: 20 px;\">Tour will be cancelled if capacity is not reached.<\/span><\/strong>Please note that we may change the date of the order to the day of the event.<\/span><\/p>\n<\/div><\/div>\n<div class=\"su-spoiler su-spoiler-style-fancy su-spoiler-icon-plus-square-1 su-spoiler-closed\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-spoiler-title\" tabindex=\"0\" role=\"button\"><span class=\"su-spoiler-icon\"><\/span>Q. Can I participate with children?<\/div><div class=\"su-spoiler-content su-u-clearfix su-u-trim\">\n<p><span style=\"background-color: #ffffff;\"><span style=\"font-size: 12pt; background-color: #ffffff;\">A. <strong>Age limits are set for each plan.<br \/>\n<span style=\"background: linear-gradient(rgba(255, 255, 102, 0) 60%, #ffff66 60%); font-size: 20 px;\">We offer many plans perfect for children and families.<\/span>Please contact us by phone, official line or e-mail!<\/strong><\/span><\/span><\/p>\n<\/div><\/div>\n<div class=\"su-spoiler su-spoiler-style-fancy su-spoiler-icon-plus-square-1 su-spoiler-closed\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-spoiler-title\" tabindex=\"0\" role=\"button\"><span class=\"su-spoiler-icon\"><\/span>Q. Can I make group reservations?<\/div><div class=\"su-spoiler-content su-u-clearfix su-u-trim\">\n<p>A<span style=\"font-size: 12pt;\">. <strong>Possible.<\/strong>A number of group plans are also available.<strong><span style=\"background: linear-gradient(rgba(255, 255, 102, 0) 60%, #ffff66 60%); font-size: 16 px;\">We offer plans tailored to your needs and desires.<\/span><\/strong>Please feel free to contact us.<\/span><\/p>\n<\/div><\/div>\n<div class=\"su-spoiler su-spoiler-style-fancy su-spoiler-icon-plus-square-1 su-spoiler-closed\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-spoiler-title\" tabindex=\"0\" role=\"button\"><span class=\"su-spoiler-icon\"><\/span>Q. Is it possible to change the tour itinerary or time?<\/div><div class=\"su-spoiler-content su-u-clearfix su-u-trim\">\n<p><span style=\"font-size: 12pt;\">A. <strong>Of course it is possible.<\/strong>If you contact us in advance, we will be happy to accommodate you according to the weather and your schedule. We can also make the best proposal for you, depending on the situation at the time.<\/span><\/p>\n<p><strong><span style=\"font-size: 12pt;\">*For customer convenience<span style=\"background: linear-gradient(rgba(255, 255, 102, 0) 60%, #ffff66 60%); font-size: 20 px;\">In case of cancellation instead of change<\/span>please note that the cancellation policy described below may apply.<\/span><\/strong><\/p>\n<\/div><\/div>\n<div class=\"su-spoiler su-spoiler-style-fancy su-spoiler-icon-plus-square-1 su-spoiler-closed\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-spoiler-title\" tabindex=\"0\" role=\"button\"><span class=\"su-spoiler-icon\"><\/span>Q. Is there an age limit?<\/div><div class=\"su-spoiler-content su-u-clearfix su-u-trim\">\n<p><span style=\"background-color: #ffffff;\"><span style=\"font-size: 12pt; background-color: #ffffff;\">A. Please see each tour page.<\/span><\/span><\/p>\n<\/div><\/div>\n<div class=\"su-spoiler su-spoiler-style-fancy su-spoiler-icon-plus-square-1 su-spoiler-closed\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-spoiler-title\" tabindex=\"0\" role=\"button\"><span class=\"su-spoiler-icon\"><\/span>Q. Can I participate in tours while pregnant?<\/div><div class=\"su-spoiler-content su-u-clearfix su-u-trim\">\n<p>A. We apologize for the inconvenience.<strong>Pregnant women are not permitted to participate in tours.<\/strong><\/p>\n<\/div><\/div>\n<p>&nbsp;<\/p>\n<h2 style=\"text-align: center;\"><span class=\"ez-toc-section\" id=\"%EF%BD%9E%E5%A4%A9%E5%80%99%E3%81%AB%E9%96%A2%E3%81%97%E3%81%A6%EF%BD%9E\"><\/span><span style=\"color: #ffffff;\"><strong><span style=\"font-size: 18pt;\">~ Regarding the weather~.<\/span><\/strong><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<div class=\"su-spoiler su-spoiler-style-fancy su-spoiler-icon-plus-square-1 su-spoiler-closed\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-spoiler-title\" tabindex=\"0\" role=\"button\"><span class=\"su-spoiler-icon\"><\/span>Q. Will the event be held even if it rains?<\/div><div class=\"su-spoiler-content su-u-clearfix su-u-trim\">\n<p><span style=\"font-size: 12pt;\">A. <strong>The tour will be held even if it rains, as long as safety is ensured.<\/strong>Except for special weather conditions such as typhoons,<strong><span style=\"background: linear-gradient(rgba(255, 255, 102, 0) 60%, #ffff66 60%); font-size: 20 px;\">Basically, the tour will be held rain or shine.<\/span><\/strong>However, field conditions are not only rain,<strong>It is subject to change due to various factors such as wind and waves.<\/strong>If these factors make the field unsafe on the day of the event, even if the weather is clear<strong>The tour may be cancelled.<\/strong>Please understand that we are not responsible for any loss or damage to your property.<strong><span style=\"background: linear-gradient(rgba(255, 255, 102, 0) 60%, #ffff66 60%); font-size: 20 px;\">In case of tour cancellation, we will contact you.<\/span><\/strong><\/span><\/p>\n<\/div><\/div>\n<div class=\"su-spoiler su-spoiler-style-fancy su-spoiler-icon-plus-square-1 su-spoiler-closed\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-spoiler-title\" tabindex=\"0\" role=\"button\"><span class=\"su-spoiler-icon\"><\/span>Q. What happens to the guidance in case of bad weather?<\/div><div class=\"su-spoiler-content su-u-clearfix su-u-trim\">\n<p>A. In the event that weather conditions make it difficult to hold the tour plan that we have posted on the website,<strong>cancel<\/strong>or<strong><span style=\"background: linear-gradient(rgba(255, 255, 102, 0) 60%, #ffff66 60%); font-size: 20 px;\">We are happy to suggest alternative fields that are not affected on the day of the event.<\/span><\/strong><\/p>\n<\/div><\/div>\n<p>&nbsp;<\/p>\n<h2 style=\"text-align: center;\"><span class=\"ez-toc-section\" id=\"%EF%BD%9E%E6%8C%81%E3%81%A1%E7%89%A9%E3%81%AB%E9%96%A2%E3%81%97%E3%81%A6%EF%BD%9E\"><\/span><span style=\"color: #ffffff;\"><strong><span style=\"font-size: 18pt;\">~ Regarding personal belongings~.<\/span><\/strong><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<div class=\"su-spoiler su-spoiler-style-fancy su-spoiler-icon-plus-square-1 su-spoiler-closed\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-spoiler-title\" tabindex=\"0\" role=\"button\"><span class=\"su-spoiler-icon\"><\/span>Q. What should I wear and bring on the day?<\/div><div class=\"su-spoiler-content su-u-clearfix su-u-trim\">\n<p><span style=\"font-size: 12pt;\">A. Swimsuits, rash guards, sportswear, and other clothing that is easy to move in and dry off in.<strong>Please wear the appropriate attire in advance.<\/strong><strong><span style=\"background: linear-gradient(rgba(255, 255, 102, 0) 60%, #ffff66 60%); font-size: 20 px;\">Basically, you only need to bring three items: a drink, a towel, and a change of clothes!<\/span><\/strong>Please bring sunglasses and sunscreen if you have them!<\/span><\/p>\n<\/div><\/div>\n<div class=\"su-spoiler su-spoiler-style-fancy su-spoiler-icon-plus-square-1 su-spoiler-closed\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-spoiler-title\" tabindex=\"0\" role=\"button\"><span class=\"su-spoiler-icon\"><\/span>Q. Should I bring towels?<\/div><div class=\"su-spoiler-content su-u-clearfix su-u-trim\">\n<p><span style=\"background-color: #ffffff;\"><span style=\"font-size: 12pt; background-color: #ffffff;\">A. Please bring this with you to wipe your wet body after the tour.<\/span><\/span><\/p>\n<\/div><\/div>\n<p>&nbsp;<\/p>\n<h2 style=\"text-align: center;\"><span class=\"ez-toc-section\" id=\"%EF%BD%9E%E3%81%8A%E6%94%AF%E6%89%95%E3%81%84%E3%81%AB%E9%96%A2%E3%81%97%E3%81%A6%EF%BD%9E\"><\/span><span style=\"color: #ffffff;\"><strong><span style=\"font-size: 18pt;\">~ Regarding payment<\/span><\/strong><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<div class=\"su-spoiler su-spoiler-style-fancy su-spoiler-icon-plus-square-1 su-spoiler-closed\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-spoiler-title\" tabindex=\"0\" role=\"button\"><span class=\"su-spoiler-icon\"><\/span>Q. How do I make a payment?<\/div><div class=\"su-spoiler-content su-u-clearfix su-u-trim\">\n<p><span style=\"background-color: #ffffff;\"><span style=\"font-size: 12pt; background-color: #ffffff;\">A. <strong>Advance card payment,<\/strong>or<strong>Cash payment on the day<\/strong>will be.<\/span><\/span><\/p>\n<\/div><\/div>\n<div class=\"su-spoiler su-spoiler-style-fancy su-spoiler-icon-plus-square-1 su-spoiler-closed\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-spoiler-title\" tabindex=\"0\" role=\"button\"><span class=\"su-spoiler-icon\"><\/span>Q. What are the cancellation fees?<\/div><div class=\"su-spoiler-content su-u-clearfix su-u-trim\">\n<p><span style=\"font-size: 12pt;\">A. In the event of cancellation by the customer, a cancellation fee will be charged in accordance with the following cancellation policy.<\/span><\/p>\n<p>&nbsp;<\/p>\n<ul style=\"list-style-type: circle;\">\n<li><strong><span style=\"font-size: 12pt;\">Up to one day before the day of participation: free of charge<\/span><\/strong><\/li>\n<li><strong><span style=\"font-size: 12pt;\">On the day of participation: 100% of the tour fee<\/span><\/strong><\/li>\n<li><strong><span style=\"font-size: 12pt;\">No-show cancellation: 100% of tour fee<\/span><\/strong><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"font-size: 12pt;\">However,<span style=\"background-color: #ffff99;\">No cancellation fee will be charged for cancellations due to force majeure such as flight cancellations!<\/span><\/span><\/p>\n<p><strong><span style=\"font-size: 12pt;\">note (supplementary information) symbol<span style=\"text-decoration: underline;\"><span style=\"color: #3366ff;\"><a style=\"color: #3366ff; text-decoration: underline;\" href=\"https:\/\/ishigaki-pipi.com\/en\/archives\/tour\/16263\/\">Charter Plan<\/a><\/span><\/span>will incur a separate cancellation fee.<\/span><\/strong><\/p>\n<\/div><\/div>\n<p>&nbsp;<\/p>\n<p lang=\"x-none\"><span style=\"font-size: 12pt; background-color: #ffffff;\"><a style=\"background-color: #ffffff;\" href=\"#mokuji\">Back to Table of Contents<\/a><\/span><\/p>","protected":false},"excerpt":{"rendered":"<p>\u6301\u3061\u7269\u306f\uff1f\u652f\u6255\u3044\u306f\uff1f\u670d\u88c5\u306f\uff1f \u3054\u4e88\u7d04\u306b\u3042\u305f\u308a\u3001\u6c17\u306b\u306a\u308b\u3053\u3068\u304c\u305f\u304f\u3055\u3093\u3042\u308a\u307e\u3059\u3088\u306d\u3002 \u3053\u3053\u3067\u306f\u7686\u69d8\u304b\u3089\u3088\u304f\u5bc4\u305b\u3089\u308c\u308b\u3054\u8cea\u554f\u306b\u3064\u3044\u3066\u307e\u3068\u3081\u307e\u3057\u305f\u3002 \uff5e\u30a2\u30af\u30bb\u30b9\u30fb\u9001\u8fce [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/ishigaki-pipi.com\/en\/wp-json\/wp\/v2\/pages\/454"}],"collection":[{"href":"https:\/\/ishigaki-pipi.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ishigaki-pipi.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ishigaki-pipi.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ishigaki-pipi.com\/en\/wp-json\/wp\/v2\/comments?post=454"}],"version-history":[{"count":48,"href":"https:\/\/ishigaki-pipi.com\/en\/wp-json\/wp\/v2\/pages\/454\/revisions"}],"predecessor-version":[{"id":28686,"href":"https:\/\/ishigaki-pipi.com\/en\/wp-json\/wp\/v2\/pages\/454\/revisions\/28686"}],"wp:attachment":[{"href":"https:\/\/ishigaki-pipi.com\/en\/wp-json\/wp\/v2\/media?parent=454"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}